Case: LYFT

Please read the case “Lyft” from Chapter 3 “Organizational Commitment” Page: - 81given in your textbook – Organizational behaviour: Improving performance and commitment in the workplace (7th ed). by Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2021) and Answer the following Questions:

Assignment Question(s):

1. Consider the way that Lyft managers its drivers, compared to Uber. Should the things that Lyft does engender affective commitment, continuance commitment, or normative commitment? (03 Marks) (Min words 150-200)

2.Lyft’s drivers are technically independent contractors, rather than employees. Are there reasons to expect them to feel less commitment to the company because of that designation? Why? (03 Marks) (Min words 150-200)

3.Think about the job you seek to hold after graduation from your program. How would you answer the four STARA questions? If your organization began replacing employees with such technology, would that practice alter your commitment levels? (03 Marks) (Min words 200)

Part:-2

Discussion questions: - Please read Chapter 2 & 4 “Job Performance & Job Satisfaction” carefully and then give your answers on the basis of your understanding.

4.Describe a job in which citizenship behaviours would be especially critical to an organization’s functioning, and one in which citizenship behaviours would be less critical. What is it about a job that makes citizenship more important? (02 Marks ) (Min words 200-300)

5. Consider how you would react to 360-degree feedback. If you were the one receiving the feedback, whose views would you value most: your manager’s or your peer’s? (02 Marks ) (Min words 150-200)

6. What steps can organizations take to improve promotion satisfaction, supervision satisfaction, and co-worker satisfaction? (02 Marks ) (Min words 150-200)

Important Note: -

1. Support your submission with course material concepts, principles, and theories from the textbook and at least two scholarly, peer-reviewed journal articles.

2. References required in the assignment. Use APA style for writing references.
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